GreatFlorida Umbrella Insurance®

Lori Johnson

Nov 12, 2024

Thank you Caitlin for taking such good care of us and treating us with utmost respect and kindness.

Nicole Phanijphand

Oct 01, 2024

Caitlin and her husband Bruce are great to work with. They are very friendly, informative, and fast. We are grateful we found them.

we the people

Aug 28, 2024

Bruce and Caitlin have been such a great help! They redid my home insurance, flood policy, and both my car insurance policies. Saved me alot of money and excellent customer service!!! I highly recommend!

Karen Griffith

Aug 27, 2024

Where do I start? We've had our homeowners insurance with Great Florida Insurance since July, 2020 when we bought our home. Our insurance, as it often does for everyone in Florida, goes up and we have to shop around for the best policy and affordable price. This year we were notified that our insurance was going up quite considerably, so we started shopping around to see what was available to us. We started this process in June, 2024. We reviewed policies that Bruce and Caitlin Love found for us, but ultimately decided to go with a completely different agent and insurance policy. This was a HUGE mistake, and it turned out to be a colossal nightmare. Long story short, Bruce emailed me on a Friday afternoon to let me know my 'new' agent called him regarding my old policy that she had already canceled. Bruce Love had no obligation to reach out to me, but he did and I'm very glad that he did. It turns out my 'new' agent wrote a policy that never should've been written, and our new insurance company canceled our insurance due to a Challenger Electrical Panel, which they won't write policies if you have one. Bruce and Caitlin Love spent that Sunday working to secure us new homeowners insurance, AND rectified the mess the other agent created. They both went above and beyond in assisting us, even after we left their agency, and made sure our home was covered at the 11th hour. I cannot speak more positive about Bruce and Caitlin Love, and their willingness to work diligently for their clients. For them to answer my calls throughout the weekend, secure us a good homeowners policy at the 11th hour, and with a decent premium speaks volumes about their work ethic, and how they care about their clients. If you are searching for a new insurance policy and/or agency, and reading this review, you really should contact Bruce and Caitlin Love with Great Florida Insurance.

Lakatia Street Powered by EXP REALTOR (Katie)

Apr 17, 2024

My husband and I, highly recommend Caitlin and Bruce with GreatFlorida Insurance. They were able to get us the most cost effective HOI/flood policy for the "new to us" home and found us an even deeper discount if we paid the flood policy in full. Yay! Thankfully we were able to and the lender for the VA loan allowed it. What we experienced with your company was top notch service at all times during and after the home buying process, friendly, thorough service, timely communication, insurance expertise, patience and consideration of our insurance needs. You and your services are greatly appreciated. Thank you Caitlin and Bruce!

Laura Barsh

May 16, 2024

With the yearly rate hikes, it was a relief to find a much lower rate with matched coverage and half the deductible through an A+ rated company. It was like stepping back in time. We had been with the same agency for over 15 years and we received quotes from 5 others ironically quoting the same company, We have shopped around through the years and they all quote around the same until now. A substantial difference. He worked fast, patient and eased the anxiety that Florida homeowners ins can illicit. I cant say enough great things about them and how GRATEFUL I am to the other reviewers. I’d give 10 stars if I could. Thank you, Bruce and company, for easing the process, caring and making it affordable again.

Nathan Brownhill

Apr 18, 2024

Caitlin is an absolute genius! I was in a very expensive conundrum with home and flood insurance. I was struggling to navigate the FL insurance market. It was recommended that I make contact with Caitlin, and that proved to be one of the best recommendations I have received. She assessed my requirements and helped me to find viable solutions. Additionally, she did all of this quickly! I mean, the night before closing, quickly. Moreover, she saved me a fortune. I would recommend her and her team without hesitation. I am going to keep this insurance company as long as I can.

Laura Sharon

Apr 17, 2024

I am blown away by the responsiveness, professionalism, knowledge and savings we received from Caitlin and Bruce. They responded to my web inquiry within minutes, sent us policy options the same day, and saved us a sizable amount on our home owners policy. I wish I had called them years ago and can’t thank them enough for their quick work to secure our new policy!

Jacob Turner

Apr 09, 2024

Bruce saved me a cool 15% on my monthly premium, and all that while more than doubling my effective coverage! Not only was he very knowledgeable but he also made sure I understood exactly what I was getting before I signed. I've worked with Caitlin before and she's also a perfect professional, very glad to have made the time for this! Thanks!

Krébesz Nóra

Mar 29, 2024

Caitlin and Bruce are great agents, knowledgeable, fast, trustworthy. In today's world that means a lot to us, customers. Highly recommended them to do business with. Thank you for your help Mrs. and Mr. Love.

Phillip

Mar 11, 2024

Caitlin did a fantastic job finding us a policy. Very responsive and looked around to find us the best rates.

Elizabeth Ellard (Magill)

Mar 09, 2024

I worked with Caitlin and Bruce to get Homeowner's Insurance on my first home. They were great, making sure I not only got the best quote, but also understood the policy details completely before signing on it. They were also really quick to make changes and update the policy when my lender required changes to the policy (a different deductible), so it didn't hold up my loan approval and closing, even though the need for rewriting the policy was not caused by them at all. I will definitely work with them in the future when I need to change or update insurance.

Jazmine H.

Feb 07, 2024

I have been stressing out about home insurance and honestly had no idea where to even begin to finding new insurance. GreatFlorida Insurance specifically Caitlin Love made it way less stressful and helped me through the whole process. Adulting can be hard but its nice to have other people who can assist when needed.

shanti om

Feb 01, 2024

Five Star Service! Professional, Efficient, Personable, and Knowledgeable. Delivered on Proposals, with timely follow up. Thank you Caitlin for your Service! Shanti Om

Mark Santana

Jan 09, 2024

I needed coverage and needed it fast. I was actually referred to Great Florida by another major insurance company. I couldn't have asked for a more professional and efficient experience. Ms. Love was knowledgable, friendly and the rates were more than fair. Definitely recommend.

Zachary Hart

Dec 04, 2023

The best service and prices you'll find on insurance in Navarre or Gulf Breeze. Caitlin will fix you up if you need insurance help.

Jonathan Kayser

Dec 01, 2023

Caitlin with GreatFlorida Ins, is a true professional, she did for me and my family what 4 of the big insurance companies couldn't, and she was able to perform her magic within 24 hrs, outstanding customer service, and that's a fact Jack!

Candy Stines

Nov 14, 2023

Look no further you have found the best. I would not use anyone except Caitlin Love, she is THE BEST. Each and every time I have needed her services, she has come through in a substantial way. She always has the answer to my questions and has definitely given me peace of mind relying on her expertise and extensive knowledge.

Julia Flint

May 24, 2023

Caitlin came though in a big way when I was in a pinch! She worked through the night to help make things happen! I will definitely be using her again!

Jessica Lemley

Mar 24, 2023

GreatFlorida Insurance is by far the best insurance company I come across. Caitlin Love is just fantastic. She has worked with me on getting my insurance back, and she found the best rate! I couldn't be any happier. I plan to stay with this business for as long as possible. Highly recommended.

Cassie Mcdonnell

Aug 03, 2022

Customer did not leave a comment...

Daniel Bye

Jul 14, 2022

There’s a reason we moved all of our properties over with Caitlin. She is very personable and kept our best interests in mind should there ever be a incident where we would need to rely on our coverages. She works quickly and diligently and found us complete and adequate coverage with great premiums. I definitely recommend her to others in need of insurance.

Shannon Christian

Jul 12, 2022

Super personal, always happy, fast and efficient!! Great experience

Andy Williams

Jul 12, 2022

We’ve had Caitlin as our agent for over 5 years insuring homes, vehicles, jetski, and jewelry. She does it all. Great communication and she’s always on top of it when I call. Don’t hesitate to call her and save some money!

loreen prasad

Mar 21, 2022

She saved us quite a bit on our homeowners and went above and beyond to sit with us and explain what each and every line of our policy meant.

amanda diamond

Sep 30, 2021

Caitlin was very helpful and was very attentive. She was able to get us a good deal on home owners insurance and answered any questions we had. I highly recommend her!

Bailey Bray

Sep 29, 2021

Caitlin is quick and reliable! As someone who works full time, it’s comforting to know I have a diligent and dependable insurance rep to take care of all of the details.

Greg Brooks

Sep 28, 2021

Very friendly, helpful and knowledgeable and got insurance coverage in no time. With all the things that we asked for.

Carlos Vives

Aug 05, 2021

Caitlin has been extremely helpful with all kinds of insurance issues, from home to auto. Her quickness and attention to detail is second to none. I can not emphasize how good the service has been when dealing with issues at hand and the fast turnaround to those problems. I would recommend 1000/1000 times.

Chris Hanna

Jun 29, 2021

Caitlin Love is the Agent on my Universal Property Home Insurance. Over the past 2 weeks she has not answered the phone once during the 5 separate times I have tried calling during working hours nor responded to my emails. Edit: Got a Response back with an apology. Sounds like this issue has been going on with multiple insurance companies.